Privacy Policy

Welcome to Boutique Social by Leila (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you engage with our social media management and marketing services.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following types of personal information:

Contact information (name, email address, phone number, business address)
Business information (business name, industry, website URL)
Social media account credentials (with your explicit consent)
Payment information
Communications and correspondence with us
Service preferences and requirements

2.2 Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and navigation patterns
Referral sources
Time and date of website visits

2.3 Social Media Information

When providing our services, we may access:

Social media account analytics
Engagement metrics
Audience demographics
Performance data
Content engagement statistics

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

Providing and managing our services
Communicating with you about our services
Creating and implementing social media strategies
Developing content for your social media accounts
Measuring and analyzing campaign performance
Processing payments
Responding to your inquiries
Improving our services
Complying with legal obligations

4. LEGAL BASIS FOR PROCESSING

We process your personal information based on:

Performance of a contract with you
Your consent
Legitimate interests in operating our business
Compliance with legal obligations

5. INFORMATION SHARING AND DISCLOSURE

We may share your information with:

Service providers who assist us in delivering our services
Payment processors for processing transactions
Professional advisors (legal, accounting, etc.)
Government authorities when required by law
Third parties in the event of a business transfer or acquisition

We do not sell your personal information to third parties.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

The duration of our service agreement
As required to comply with legal obligations
As needed to resolve disputes or enforce agreements

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. YOUR RIGHTS

Depending on your location, you may have the following rights:

Access to your personal information
Correction of inaccurate information
Deletion of your personal information
Restriction of processing
Data portability
Objection to processing
Withdrawal of consent

To exercise these rights, please contact us using the details in Section 12.

9. THIRD-PARTY LINKS AND SERVICES

Our services may include links to third-party websites, social media platforms, or services that are not operated by us. These third parties have their own privacy policies, and we have no responsibility for their content or practices. We recommend reviewing their privacy policies.

10. CHILDREN’S PRIVACY

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will remove that information.

11. CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy periodically to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on our website or through other appropriate communication channels.